Shipping Policy

At Chitaansh, we aim to provide our customers with fast, efficient, and reliable shipping services. Below is an overview of our shipping policy to ensure a seamless experience for you.

1. Shipping Methods and Rates We offer a variety of shipping methods to suit your needs. Shipping charges are calculated based on the weight, size of your order, and delivery location. We provide the following options:

  • Standard Shipping: Delivery within 5-7 business days.
  • Expedited Shipping: Delivery within 2-4 business days.
  • Express Shipping: Delivery within 1-2 business days.

Shipping rates are displayed during checkout based on the chosen shipping method and your location.

2. Order Processing Time Once your order is placed, it will be processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

3. Tracking Your Order You will receive an email with tracking details once your order has been shipped. You can track the status of your shipment using the provided tracking number.

4. Shipping Restrictions Currently, we only ship within the India. We do not ship to P.O. boxes or APO/FPO addresses. If you have a special request, please contact us at bittubro10@gmail.com.

5. Lost or Damaged Items If you receive a damaged or defective item, please contact us within 48 hours of receiving your order. We will work to resolve the issue and provide a replacement or refund where applicable. We are not responsible for damages caused during the shipping process but will assist you with filing a claim if necessary.

6. Shipping Delays Occasionally, circumstances beyond our control, such as weather, natural disasters, or carrier delays, may affect the estimated delivery time. We will notify you as soon as possible if there is a delay.

7. Returns and Exchanges Please refer to our Return & Exchange Policy for information on returning or exchanging an item. Returns are accepted within 30 days of receiving your order.

8. Customer Service If you have any questions about our shipping policy, or need assistance with your order, feel free to reach out to us:

Thank you for shopping with Chitaansh!